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Community Engagement Worker

Job Description



Community workers encourage and assist community groups to identify their needs, participate in decision-making and develop appropriate services and facilities to meet those needs.


Duties and Tasks



Community workers may perform the following tasks:

  • assist community groups in planning, developing, maintaining and evaluating community resources, programs and support networks
  • support, develop and evaluate strategies that encourage community participation in activities
  • research, analyse and assist council, town planning, corporate planning and environmental health departments in developing community service policies, facilities, or services
  • communicate frequently with community groups, and other agencies about community services such as welfare and recreation
  • monitor, evaluate and recommend changes to community development programs, policies, practices or budgets
  • help raise community and public awareness
  • carry out administrative work which may include written correspondence, preparing submissions and reports

Personal Requirements


  • enjoy assisting people
  • able to work independently
  • able to work in cooperation with others
  • good work organisation and time management skills
  • able to relate to people effectively and patiently
  • able to manage and help resolve conflict
  • able to understand the issues and interests of the communities involved
  • good oral and written communication skills
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